FAQ’s
General Questions
What does GPL mean?
GPL stands for General Public License. It is a type of license used for software and other types of works that grants users the freedom to use, study, modify and distribute the work as they see fit. The GPL was created by the Free Software Foundation (FSF) and it is one of the most widely used open-source software licenses. The GPL ensures that users have the right to access, modify, and share software with others, as long as they also distribute the software under the same GPL terms. This means that the software can be improved and built upon by the community, leading to the creation of better, more advanced versions of the software.
Will it work if I download it from you?
It will work if you download it from our website because we assure you of the originality of all the products. If our products are not working, you can claim a refund as we have a 7-day money-back guarantee with T&C applied.
Why Products are so Cheap? What do you get?
As our All products are according to the “GPL” therefore once we buy the products we are free to redistribute it to you. Your subscription allows us to buy new products and make them available for you. Subscriptions support us and due to this crowdfunding prices of the products are low.
Are there any limitations on the number of sites where these files can be used?
No there is no Limitation. You can use these products on as many websites as many you want. As you know that all our products are GPL licensed therefore you can use all these files and themes according to your need on as many sites you like.
Are all the Software Genuine?
Yes! 100%. All The products on this website are Genuine. All the Featured Products have an active subscription of its Author on our website. We get products directly from the Authors and make them available for you and this process is not altered at any place.
Are Your Products Safe To Use ?
We scan all our Products from virustotal.com before Adding this to our Shop. All Products are safe to use. We offer instant Refund Policy if You found a Single issue on Our Products.
Installation & Update
Why isn’t the latest product version available on your website?
We take pride in our commitment to providing our customers with the latest versions of all our products. Our dedicated team of professionals works diligently to ensure that our product collection is updated frequently, typically every 2-3 days, with the latest themes and plugins.
We understand that you may have noticed a product on our website that is not yet available in the latest version. Please rest assured that we will make every effort to update the product as soon as possible. Sometimes keeping all products up-to-date is a significant challenge due to our extensive product range. However, our team is dedicated to providing you with the latest versions of all our products.
If you come across a product that needs updating, simply login to your account, request an update, and include the version number. Our representatives will ensure that the requested version is updated as soon as possible. Thank you for your understanding and trust in our company.Does The Downloaded Product Work Exactly The Way You Want?
Please carefully read the description and features of the product from original website before purchasing it. We do not give any guarantees that the product you purchased will function the way you want.We do not change the functionality of the products in any way, if you need details about the work or compatibility of the product, please contact directly the developer
How can I manually update an already installed product?
You can update manually through the WordPress dashboard. To do this, you’ll need to download the latest version of the product from our site. If you have purchased an individual product, you can download it directly from the « My account > download » page. If you have a membership, you can download it directly from the product page.
Before uploading the product, be sure to check the downloaded file to see if it’s installable. If it’s not, extract it first and look for an installable zip file, usually called « product-name_to_install.zip ». Then, do the typical installation in the WordPress dashboard by uploading the product.
Finally, if a notification appears asking you for two options, please select « Replace current with uploaded » to finalize the update. This will update the old copy without affecting any saved unless you changed the custom code.What hosting requirements do you suggest for the installation and use of products?
We recommend that our prestigious buyers look for minimum requirements before making any purchase decision. Make sure that the hosting meets the minimum requirements prescribed below:
- Apache module mod_rewrite
- MariaDB version 10.1+ or MySQL version 5.7+
- PHP version 7.2 or 7.4 (versions 7.0, 7.1, 7.3, 8.0, 8.1 may create compatibility issues)
- Web server based on NGINX or Apache having 512MB of RAM
- We suggest you implement a suitable PHP setting on your web server to avoid any errors during the product installation.
- Upload_max_filesize = 512M
- Post_max_size = 512M
- Memory_limit = 512M
- Max_input_vars = 5000
- Max_execution_time = 600
Why are these plugins and/or themes asking me for a license key?
Simply ignore these requests. Developers include them so that the plugin or theme can update automatically, and so that you can register for support. The item itself will work perfectly fine without entering anything in the box. We recommend updating your theme and plugins manually as updates become available on our site.
How can I hide license reminders or usage keys?
Consider hiding the license activation reminders through a plugin like Disable admin notices individually This plugin is free and very popular in the WordPress community. Make sure to check the official documentation for more information!
Legal, Safety and Guarantee
Are all the Software Genuine?
Yes! 100%. All The products on this website are Genuine. All the Featured Products have an active subscription of its Author on our website. We get products directly from the Authors and make them available for you and this process is not altered at any place. The downloaded product does not work without entering a license key. In case the downloaded product does not work without a license key, we suggest you create a request to our support service through the ticketing system on the website.
What is the guarantee that the website’s products do not contain malicious codes, viruses, or advertisements?
We offer products purchased and downloaded directly from the developers, and none are downloaded from third-party resources. Hence, the chances of viruses and malicious code are close to none. Even for the nulled products, our team of experts has prepared all these versions under strict supervision, so no files pass through “third hands.” Hence, we guarantee virus-free products.